We, Global Rhapsody GmbH, appreciate your interest in our website and would like to make your use of our website as comfortable as possible. The protection of your privacy is very important to us. Below we would like to inform you about the handling of your personal data and your related rights.
For the processing of your personal data in connection with this website we are "controller" within the meaning of Art. 4 No. 7 GDPR.
You can contact us as follows:
Global Rhapsody GmbH
Telephone: 0049-211-53 82 049-2
Telefax : 0049-211-53 82 049-4
email : email@example.com
Our Managing Director is Christoph Hermes Our Data Protection Officer can be contacted via email firstname.lastname@example.org.
1. Processing of access data
You can browse our website without having to provide any personal data. We only store the following types of access data in so-called server log files:
We only use these data to ensure our website operates smoothly.
The IP address can be regarded as personal data, since, under certain conditions and with additional information provided by the respective Internet service provider, it allows to obtain the identity of the subscriber of the Internet connection.
In addition to the purpose mentioned above, we evaluate the IP address in the event of attacks on our Internet infrastructure. In these cases, we have a legitimate interest in the sense of Art. 6 (1) (f) GDPR which stems from the need to ward off the attack, to identify the source of attack, to prosecute the responsible person under civil and criminal law, to effectively prevent further attacks, and to operate our website smoothly.
We will delete your IP address as soon as we can rule out that our Internet infrastructure has been attacked by it. This is regularly the case after 3 month.
2. Data processing in case of your inquiries
We offer you the opportunity to contact us by using the contact form on our website. In this case, we process the personal data you voluntarily provide to us when contacting us, which is at least your email address.
We will only process these data for the correspondence with you and for the purpose for which you have given us the data in the course of this communication, such as to contact you at your request. In this case, processing takes place on the basis of your consent in the sense of Art. 6 (1) (a) GDPR. Insofar as processing is necessary for the performance of a contract to which you are party or in order to take, at your request, steps prior to entering into a contract, processing is based on Art. 6 (1) (b) GDPR.
After completing your request, your data in compliance with statutory retention periods erased, unless you have explicitly consented to a further use of your data or we have a right to store your data otherwise.
3. Data processing in case of using the help center
We offer you the opportunity to use our help center which you can do without giving us any personal data. However, you can leave a reply to articles in the help center. In this case, we process the following data for the purpose of improving our customer care and our services as a whole:
This is due to our legitimate interest in the sense of Art. 6 (1) (f) GDPR, because we steadily want to improve our customer care and services. Additionally, concerning your IP address, if someone posts illegal content in the comments (like insults or other statements subject to criminal law) we could be prosecuted ourselves for the post. Therefore, we are interested in knowing the identity of authors.
Additionally, you may freely choose to provide your website address. In this case, you have given your consent in the sense of Art. 6 (1) (a) GDPR.
4. Data processing in case of using free trial for 15 days
You can try our services for 15 days free of charge. If you choose to do so, we process the following data:
Legal basis for the processing is Art. 6 (1) (b) GDPR, since your data is necessary for the performance of and providing our services to you.
If you choose to not further use our services after 15 days, your data will be erased in compliance with statutory retention periods, unless you have explicitly consented to a further use of your data or we have a right to store your data otherwise.
If you choose to further use our services, your data will be stored as long as you use our services and erased in compliance with statutory retention periods afterwards.
Processing of your IP address is based on Art. 6 (1) (f) GDPR, because we are interested in knowing whether it was used to attack our Internet infrastructure.
5. Data processing in case of using the members area
If you register to our website, you can log in to an internal area, where certain services are provided.In this case we process:
Your email address must be entered on the log-in page which happens on the basis of your consent in the sense of Art. 6 (1) (a) GDPR. In the Account Settings you are able to provide invoicing information which will be displayed on your invoice.
The processing of the IP address is based on our legitimate interest (Art. 6 (1) (f) GDPR) to prevent misuse of the internal members area.
The IP address will be deleted as soon as we can be sure that our Internet infrastructure was not attacked by it. The email address will be erased when the corresponding membership is terminated and in accordance with statutory retention periods.
6. Use of Google Tag Manager
We make use of Google Tag Manager. This is a tool which helps us to manage website tags such like Google Analytics.
While using Google Tag Manger, no personal data are being processed.
7. Use of Google Analytics
Additionally, we make use of Google Analytics. Google Analytics is a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 904043, USA.
Google is certified under the Privacy Shield Agreement, which is why it guarantees to comply with European data protection law:
Google will use this information on our behalf to evaluate the use of our website and to compile reports on website activities.
This is due to our legitimate interest of steadily improving our website and to make it as user-friendly as possible, Art. 6 (1) (f) GDPR.
Your personal data are anonymize which will secure that Google analytics isn`t able to track your IP address. Your IP address will not be merged with other data provided by Google. You can prevent the storage of cookies in your browser settings. You can also prevent the storage of cookies by installing a browser plug-in which can be downloaded here:
8. Use of Double Click
Additionally, we make use of Google Double Click, which is a service provided by Google LLC (for further information, see Point 7 of this Policy).
DoubleClick is used to deliver personalized advertisements in real time. Whenever your visit a website on which Google's Advertising Network is active, Google will immediately execute a special code to integrate so-called (re)marketing tags into the website. Additionally and on a regular basis, an individual cookie will be stored on your device. The cookie contains information about which websites you have visited, in which content you are interested, which offers you have clicked, your visiting time and referring websites as well as information about the type of browser and operating system you are using.
Additionally, your IP address is being processed, however, within member states of the EU or the EEA it will be regularly shortened and only in exceptional cases transferred in whole to a Google server in the USA and shortened there.
The information mentioned above may be linked by Google with information from other sources. If you subsequently visit websites of third parties you may be shown personalized advertisements based on your alleged interests.
We use Double Click because of our legitimate interests, Art. 6 (1) (f) GDPR, to analyze and optimize the use of our website and to place ads on Google's Advertising Network.
Your data will be processed within Google's Advertising Network only in a pseudonymous form, except the case you have explicitly allowed Google to process your data without pseudonymization. All information collected through Google's Marketing Services will be transmitted to and stored on Google's servers in the United States.
For further information please visit https://policies.google.com/technologies/ads?hl=en
9. Use of Yandex Metrics
We use Yandex because of our legitimate interests, Art. 6 (1) (f) GDPR, to analyze and optimize the use of our website and to place ads on the Google advertising network.
10. Transfer of data to third countries
Basically, we will process your data exclusively within the EU/EEA-area.
Where data are processed to a third country, e.g. for performing a contract with you, we make sure that there exists an adequacy decision by the Commission or appropriate or suitable safeguards in the sense of Art. 46, 47 GDPR or derogations in the sense of Art. 49 GDPR or inform you otherwise in this Policy.
In connection with the processing of your personal data, you have the following rights. These can be basically exercised free of charge. However, where your requests for the rights set out in numbers 2 to 6 are manifestly unfounded or excessive, in particular because of their repetitive character, we may either
1. Withdrawal of consent
You have the right to withdraw any consent you have given us for processing your data. However, this will only effect future processing. The lawfulness of processing carried out on the basis on your original consent will not be affected.
2. Confirmation and access
You have the right to request confirmation as to whether your person data is being processed. If this is the case, you are entitled to have access to the personal data in the sense of Art. 15 GDPR.
3. Rectification and erasure
You have the right to demand rectification of incorrect personal data and the completion of incomplete data (Art. 16 GDPR) as well as, under the conditions of Art. 17 GDPR, erasure of your data.
4. Restriction of processing
You have the right to restrict the processing of your personal data under the conditions of Art. 18 GDPR.
5. Right to object
On grounds relating to your particular situation and where processing is based on Art. 6 (1) (e) or (f) GDPR, you may object to the processing of your personal data at any time. We then will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims.
6. Right to data portability
You have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without our hindrance. However, this right exists only insofar as the processing is based on your consent pursuant to Art. 6 (1) (a) or Art. 9 (2) (a) GDPR or on a contract pursuant to Art. 6 (1) (b); and the processing is carried out by automated means.
This right is precluded as far as rights and freedoms of other persons (in particular personal data of third parties, business or company secrets existing on our parts, copyrights) are concerned.
There is no obligation for you to provide your personal information. However, if you do not provide the data required by this privacy statement, you may not be able to use certain services or features in whole or in part.
Insofar as you believe that we do not properly comply with the obligations stipulated in data protection law, you have the right to lodge a complaint with a supervisory authority.
The competent supervisory authority would be:
Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen
Telephone: 0049 211/384240
Telefax: 0049 211/3842410
New legal or regulatory requirements or new features on our website may require an update of this Privacy Notice. In these cases we will provide further information here.
It is therefore recommended to periodically review this Policy for any changes.
The latest version of this Policy can be found as conclusion.